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Shipping Policy

Our Delivery Process:

• Our in-house delivery team
• Reputed couriers

Our Delivery Charges

• Shop Pickup from outlets at Basundhara City Shopping Mall - Free
• Regular Delivery (Inside Dhaka) - 50TK
• Regular Delivery (Outside Dhaka) - 100Tk
• A 1% extra Courier Condition Charge will be added to the total order amount for Cash On Delivery.
• Any orders placed after 8.00 PM shall be treated as orders placed on the next working day.

Note: The delivery charge will vary from product to product.

Estimated Delivery Time

• The estimated time of Delivery for inside Dhaka City is within 3 Working Days.
• The estimated time of Delivery for outside Dhaka City is within 5 working Days.
• Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, within 24-72 hours
• Any orders placed after 8.00 PM shall be treated as orders placed on the Next working day.

Note:

• Any order placed after 8 PM will be considered as an order for the next business day, not the same day.
• Business Day: Saturday to Thursday except for public holidays.
• Delivery might be delayed due to the unavailability of the product or delay from the 3rd Party Delivery Service.
• For Shop Pickups, One can pick up the product from our Bashundhara City outlet on the same day depending on whether the outlet is open on that day.
• Due to Bad Weather Conditions or any natural calamities, the delivery timeline may change/extend without any prior notice.

Does Nur Telecom deliver internationally?Nur Telecom doesn’t deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure the Delivery Address is within Bangladesh.Note:Customers are requested to check the product in front of the delivery person after payment for any error found when the product was received.Modifications to Policy:We reserve the right to modify or update this Delivery Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.N.B. Please note that this Delivery Policy is part of our overall Terms and Conditions, and by using our e-commerce website, you acknowledge that you have read, understood, and agreed to these policies. If you have any questions or concerns, please contact our customer support for assistance.

Our Delivery Partner:

• pathao courier

• Sundarban Courier Service (Pvt.) Ltd.

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