How to Fix an Unresponsive Touchscreen on Android: Common Causes and Solutions

Unresponsive Touchscreen on Android

Is your Android phone’s touchscreen not responding? This is one of the most frustrating issues that many smartphone users encounter. Whether it’s a simple freeze or an ongoing glitch, an unresponsive touchscreen can significantly impact the user experience. Imagine trying to answer a call or reply to a message and finding that nothing happens when you tap the screen. This can make everyday tasks nearly impossible. Know more about Common Smartphone Display Problems and their Solutions.

What Causes an Unresponsive Touchscreen on Android?

Software Issues

Software glitches are one of the most common causes of touchscreen unresponsiveness on Android phones. These issues can arise due to:

• Android OS Glitches: Sometimes, the operating system itself can freeze, making the touchscreen unresponsive.
• Apps Causing Conflicts: Certain apps can interfere with the phone’s touchscreen functionality.
• Touchscreen Calibration Problems: An incorrectly calibrated screen might fail to recognize touch inputs properly.
• System Bugs After Updates: Occasionally, software updates may bring bugs that disrupt the touchscreen’s performance.

Hardware Problems

If the software solutions don’t work, the issue might be hardware-related. Some hardware issues that can lead to touchscreen failure include:

• Screen Damage or Malfunction: A cracked or damaged screen may not respond to touch accurately.
• Faulty Display or Digitizer: The digitizer, which translates your touch into action, could be malfunctioning.
• Overheating or External Factors: Overheating or environmental factors like moisture or direct sunlight can cause temporary touchscreen failure.

Environmental Factors

Sometimes, external conditions can make your touchscreen unresponsive:

• Dirt, Moisture, or Grease on the Screen: If the screen is dirty, your touch may not register properly.
• Using the Phone with Wet Hands or in Cold Weather: Touchscreens can struggle to respond in extreme temperatures or when moisture is present on your fingers.

How to Fix an Unresponsive Touchscreen on Android

Restart the Device

One of the easiest and quickest ways to solve minor software glitches is to restart your device. A simple restart can clear out any temporary software errors that might be causing the touchscreen to malfunction. Hold the power button until the restart option appears, and select “Restart.”

Clean the Screen

Sometimes, dirt or moisture on the screen can cause touchscreen problems. Use a microfiber cloth to gently clean the screen, removing any fingerprints, dust, or smudges. Avoid abrasive materials that can scratch the surface.

Remove Screen Protector or Case

A screen protector or phone case can sometimes interfere with the touchscreen’s sensitivity. If you have one installed, try removing it and see if the touchscreen works better without it.

Update Your Phone’s Software

Software bugs and glitches are sometimes resolved with the latest system updates. Check for any available software updates by going to Settings > Software Updates. If an update is available, install it and see if the touchscreen becomes responsive again.

Calibrate the Touchscreen

Some Android devices allow you to calibrate the touchscreen to improve accuracy. You can either use third-party apps from the Google Play Store or check for in-built calibration settings in Settings > Display > Touchscreen Calibration.

Perform a Factory Reset

If none of the above solutions work, you may need to perform a factory reset. This should be a last resort, as it will erase all your data, including apps, settings, and personal files. Ensure that you back up your data before proceeding. To perform a factory reset, go to Settings > System > Reset > Factory Reset.

Advanced Troubleshooting

Boot in Safe Mode

If you suspect that a third-party app is causing the touchscreen problem, booting your device in Safe Mode can help identify the culprit. In Safe Mode, only pre-installed apps will run. To enter Safe Mode, press and hold the power button, then tap and hold “Power Off” until you see the Safe Mode option. Once in Safe Mode, check if the touchscreen works. If it does, a third-party app is likely the cause, and you can uninstall apps one by one to find the problem.

Hardware Diagnosis

If your touchscreen remains unresponsive despite all software fixes, the issue might be hardware-related. Use diagnostic tools or screen test apps to assess the screen’s performance. If the screen is cracked, the digitizer is damaged, or the hardware is malfunctioning, you will need to visit a professional technician for repair.

Replacing the Touchscreen

If it’s determined that the touchscreen is faulty, a replacement might be necessary. If you’re in Dhaka, visit Nur Telecom at Shop No. 93, Basement 2, Bashundhara City Shopping Complex, Panthapath, Dhaka 1215 for expert touchscreen repairs. Our skilled technicians, with years of experience in mobile hardware repairs, can replace your screen quickly and professionally. 

What Was the Cost of Changing the Phone Display in Bangladesh?

In Bangladesh, the cost for replacing a smartphone display typically ranges from BDT 500 to BDT 1000, depending on the make and model of the phone. At Nur Telecom, we offer special discounts on display replacements: a 50% discount on iPhones and a 100% discount on Android phones. This offer is only valid for customers who buy the display from us and book the service.

FAQ 

How do I fix my unresponsive touchscreen?

Follow the troubleshooting steps above, such as restarting your phone, cleaning the screen, and updating your software.

What causes an unresponsive touchscreen?

Software glitches, screen damage, or external factors like dirt or moisture can cause touchscreen issues.

Why is my phone touchscreen not responding?

The issue could be due to hardware malfunctions, software bugs, or environmental factors.

How to reset the touchscreen on Android?

You can try calibrating the touchscreen or perform a factory reset (after backing up your data).

How can I unfreeze my touchscreen phone?

Restart the phone or boot it into Safe Mode to check for app-related issues.

What should I do if my Android touchscreen is not working after a system update?

Check for further software updates, try a restart, or calibrate the touchscreen.

Is it possible to fix the touchscreen without professional help?

Yes, you can try the steps mentioned above. However, if the issue is hardware-related, professional repair is necessary.